435-B Old Country Road
Westbury, NY 11590
Ph: 516-536-2275



Customer Testimonials

Stacy Washington
a month ago
In October 2018 I brought my London Fog Dufflebag Pullman to E Vincent Luggage, after the airport baggage handlers had pulled one of the handles off and it was hanging by a string. (I was going to trash it when my sister told me about this …More
Response from the ownera month agoThank you so much for your kind words! We appreciate your compliments and will continue to serve our customers with the highest standards of excellence.
William Sage
9 months ago
I have to tell you that the professionalism and service displayed by Donald Casati puts him in a league above his competition. He is extremely customer oriented and does what is best for his clients. The repair work he has done for me …More
Response from the owner7 months ago
William, thank you so much for your kind words! My staff and I continually strive for excellence -- a legacy that I have inherited from my family. We truly appreciate your compliments
!Edward Delfino
4 months ago
Professional, reliable, honest & knowledgeable staff. They have a good selection of quality luggage at reasonable prices.
Response from the owner4 months ago
Thank you so much for your valued compliment. We appreciate you!
David Bobrow
4 months ago
Professionals in the luggage business they've been in it for years they know it backwards and forwards. Also if you need any repair work it's the best place that I can think of to go
Response from the owner4 months ago
Thank you so much for your inspiring review. We shall continue our tradition of strict quality service and care for our customers. And thank you for contributing answers to customer inquiries.
MsportJake
9 months ago
Incredible service and work! Called them up asking about damage on my victorinox suitcase and he asked to email some pics before I drove out from queens. Speedy reply so I drove down to drop it off. Received an email later saying the work …More
Response from the owner9 months ago
Thank you ever so much for appreciating the quality of our repair. We always strive to be the best at what we do. Our priority is our customer. Once again thank you so much for your kind words.
Samuel Wiseman
11 months ago
I've had 2 suitcases repaired here. The staff is honest, fair and the service is excellent. Could not be more satisfied. I highly recommend this place!!!
Response from the owner10 months ago
We truly appreciate you kind words. Thank you so much!
Michael Hiskey
a year ago
Good service, reasonable prices. They also do authorized factory service on Samsonite. I have taken a number of pieces there, which they resurrected. They were also honest and able to tell me when it was more worthwhile to get something new.
Response from the ownera year ago
We truly appreciate your loyalty. We promise to do even better. Thank you so much for your continued patronage!
david bobrow
9 months ago
Excellent place to shop for luggage or related items they have been in business many years and they know their business better than any other luggage store on Long Island. And highly competitive
Response from the owner9 months ago
We truly appreciate your words of appreciation. We will strive even better to make our customers happy. Thank you ever so much!
B Smith
6 months ago
Friendly staff and prompt excellent service.
Response from the owner4 months ago
Your kind review is much appreciated. Thank you so much!
Devon Fennell
4 weeks ago
Great place
Response from the owner4 weeks ago
Thank you so much! We welcome you to our new home in Westbury when we celebrate the New Year with a bang. We will move to a better and more amazing location after Christmas. See you again soon!
Sylvia Robinson
a year ago
Don appears to be very knowledgeable about his product -Quite the salesman.
Response from the ownera year ago
Thank you so much for helping us get recognized in our local community by your priceless comments.
Charles C
4 years ago
Just an amazing staff! One feels at ease dealing with these folks. Bought luggage and knew that I was being sold quality at a great price. Also brought in a couple of old bags that I thought were impossible to repair but the repair team …More
Response from the owner4 years ago
Thank you so much!
Allison Bruce
a year ago
So helpful. Great inventory. Really knowledgeable about each piece and able to show you close alternatives also. And there is parking out front.
Response from the ownera year ago
Thank you so much. We have been a go-to luggage store for more than two generations and will continue to be of best service to our local customers and beyond.
Alison Duvernay
2 years ago
Disabled suffering from end stage renal disease since 1992....stopped in to have a medical necessity travel bag repaired …More
Response from the ownera year ago
We are truly honored to have served you. We look forward to you and your friends and family visiting us again soon!
Joseph Dragotta
2 years ago
Have been going to them for about 9 yrs for various warranty repairs. Very thorough, patience, honest, and helpful. Great merchant. Support them when you can.
Response from the ownera year ago
Thank you so much for your inspiring words!
James Pezzella
a year ago
Great selection of luggage with a really helpful staff. Prices are competitive.
Response from the ownera year ago
Thank you very much!
Michael Mell
2 years ago
Today I picked up my beloved Boyt luggage that needed its handle repaired, everything is working well and the staff at E.Vincent were simply the most knowledgeable luggage professionals I have ever spoken to (I've tried a few places). …More
Response from the owner2 years ago
Thank you Mr. Mell, We appreciate the kind words.
Ebi Setareh
3 years ago
Great customer service Donald was very helpful and knowledgeable he knew exactly what I was looking for. good verity of travel accessories and suitcases. Felt very confident with my perches and mazing repair.
definitely recommend them.
Response from the owner3 years ago
Thank you so much! Our customer is our obsession and we make sure we try our very best.
Sailesh Lakhi
4 years ago
I definitely recommend this store for any travel accessories or luggage needs. I found them to be competitive prices with very good customers service. Staff is very friendly and knowledgable.
Response from the owner4 years ago
Thank you so much!
andrew lubell
11 months ago
Great for luggage and repairs
Response from the owner10 months ago
Thank you so much for helping us get recognized in the community and world!
Response from the owner4 months ago
Thank you so much!
Yolande M. Agble
4 years ago
We have been using this company for a number of years, we travel a considerable distance to get to them, but the service is always so efficient friendly and user friendly that we make the trips uncomplainingly!
Response from the owner4 years ago
Thanks so much Ms. Agble. We are honored for us to have you as a loyal customer. We will continue to strive to improve our service and create more happy faces! …More
Alexander Meshibovsky
4 years ago
I had wonderful experience at E.Vincent Luggage . All repairs where done in time and with highest level of quality .
I would recommend this place to anyone who need to repair or purchase luggage . …
More
Response from the owner4 years ago
Thank you so much!
MrAitraining
2 years ago
EEE-EEEEE Vincent!
Response from the owner2 years ago
Thanks for the brief but enthusiastic review.
Charles Liu
4 years ago
good and timely service.
Response from the owner4 years ago
Thank you for your valued review!

See our Yelp reviews as well!: http://www.yelp.com/biz/e-vincent-luggage-rockville-centre
Michael Smith
Response from the owner4 months ago
Thank you! Much appreciated!
Eileen Mahoney
Response from the owner4 months ago
Thank you very much!
Stan Monso
Response from the owner7 months ago
Thank you so much! Much appreciated!





By Jennifer V. from Baldwin, NY on June 11, 2012 
I LOVE this luggage shop! I went in a few months ago when a few other local luggage shops refused to help me since I hadn't purchased my broken luggage from them. "You should contact the seller", sniffed one woman. I bought the luggage years ago on ebags, SO not helpful. I also had a final sale bag I'd bought online that wouldn't close. No one would help. I found E Vincent, the Luggage Guru. Not only did he fix both bags, when I commented that I often traveled and hated my heavy luggage, he showed me a lightweight antler liquis model. I am in love with this bag! It made traveling, which I used to dread, a joy! This luggage is as light as air and has the swivel wheels so it rotates quickly when it is being pulled down an aisle. And he gave me a great price. I just went back last week to pick up a larger suitcase in that line for upcoming trips to Europe. They really are Luggage Gurus at E Vincent, and the personal and friendly service, knowledge and recommendations of the right luggage can't be beat. Thank you so much E Vincent Luggage!

By Charles C. from Merrick, NY on April 24, 2014 

Just an amazing staff! One feels at ease dealing with these folks. Bought luggage and knew that I was being sold quality at a great price. Also brought in a couple of old bags that I thought were impossible to repair but the repair team delivered and I am extremely happy with being able to use my old bags again! I highly recommend E. Vincent to everyone. Kudos!


By Ronald K.  from Woodbury, NY on September 5, 2014

E Vincent Luggage has been our go to for years with our Hartmann Luggage. His repair work is superb and he does all that he says he will. Very pleased.


By Mazher A. from Mineola, NY on September 9, 2014 

Great customer service. I brought in a Samsonite garment bad with a broken zipper which was nearing the end of warranty coverage. They contacted Samsonite to verify it was still covered, which it was, and had the bag fixed in a week. Recommended!


By HB from East Islip, NY on April 29,2015
It is rare to have a company perform to such a high standard as E Vincent.has. Their repair was undetectable from the original Delsey Luggage.  I also found several small packing bags in the marvelous selection they have on site. I'll be going back for a new briefcase soon. It is unusual for me to be happy paying someone.  E Vincent made me happy.


Jennifer V. (Baldwin, NY - 6/11/2012)

"I LOVE this luggage shop!  I went in a few months ago when a few other local luggage shops refused to help me since I hadn't purchased my broken luggage from them.  "You should contact the seller", sniffed one woman.  I bought the luggage years ago on ebags, SO not helpful. I also had a final sale bag I'd bought online that wouldn't close.  No one would help.  I found E Vincent, the Luggage Guru.  Not only did he fix both bags, when I commented that I often traveled and hated my heavy luggage, he showed me a lightweight antler liquis model.  I am in love with this bag!  It made traveling, which I used to dread, a joy!  This luggage is as light as air and has the swivel wheels so it rotates quickly when it is being pulled down an aisle.  And he gave me a great price.  I just went back last week to pick up a larger suitcase in that line for upcoming trips to Europe.  

They really are Luggage Gurus at E Vincent, and the personal and friendly service, knowledge and recommendations of the right luggage can't be beat.  Thank you so much E Vincent Luggage!"
Jennifer V. (Baldwin, NY - 6/11/2012)

"I LOVE this luggage shop!  I went in a few months ago when a few other local luggage shops refused to help me since I hadn't purchased my broken luggage from them.  "You should contact the seller", sniffed one woman.  I bought the luggage years ago on ebags, SO not helpful. I also had a final sale bag I'd bought online that wouldn't close.  No one would help.  I found E Vincent, the Luggage Guru.  Not only did he fix both bags, when I commented that I often traveled and hated my heavy luggage, he showed me a lightweight antler liquis model.  I am in love with this bag!  It made traveling, which I used to dread, a joy!  This luggage is as light as air and has the swivel wheels so it rotates quickly when it is being pulled down an aisle.  And he gave me a great price.  I just went back last week to pick up a larger suitcase in that line for upcoming trips to Europe.  

They really are Luggage Gurus at E Vincent, and the personal and friendly service, knowledge and recommendations of the right luggage can't be beat.  Thank you so much E Vincent Luggage!"
Jennifer V. (Baldwin, NY - 6/11/2012)

"I LOVE this luggage shop!  I went in a few months ago when a few other local luggage shops refused to help me since I hadn't purchased my broken luggage from them.  "You should contact the seller", sniffed one woman.  I bought the luggage years ago on ebags, SO not helpful. I also had a final sale bag I'd bought online that wouldn't close.  No one would help.  I found E Vincent, the Luggage Guru.  Not only did he fix both bags, when I commented that I often traveled and hated my heavy luggage, he showed me a lightweight antler liquis model.  I am in love with this bag!  It made traveling, which I used to dread, a joy!  This luggage is as light as air and has the swivel wheels so it rotates quickly when it is being pulled down an aisle.  And he gave me a great price.  I just went back last week to pick up a larger suitcase in that line for upcoming trips to Europe.  

They really are Luggage Gurus at E Vincent, and the personal and friendly service, knowledge and recommendations of the right luggage can't be beat.  Thank you so much E Vincent Luggage!"
Jennifer V. (Baldwin, NY - 6/11/2012)

"I LOVE this luggage shop!  I went in a few months ago when a few other local luggage shops refused to help me since I hadn't purchased my broken luggage from them.  "You should contact the seller", sniffed one woman.  I bought the luggage years ago on ebags, SO not helpful. I also had a final sale bag I'd bought online that wouldn't close.  No one would help.  I found E Vincent, the Luggage Guru.  Not only did he fix both bags, when I commented that I often traveled and hated my heavy luggage, he showed me a lightweight antler liquis model.  I am in love with this bag!  It made traveling, which I used to dread, a joy!  This luggage is as light as air and has the swivel wheels so it rotates quickly when it is being pulled down an aisle.  And he gave me a great price.  I just went back last week to pick up a larger suitcase in that line for upcoming trips to Europe.  

They really are Luggage Gurus at E Vincent, and the personal and friendly service, knowledge and recommendations of the right luggage can't be beat.  Thank you so much E Vincent Luggage!"
Jennifer V. (Baldwin, NY - 6/11/2012)

"I LOVE this luggage shop!  I went in a few months ago when a few other local luggage shops refused to help me since I hadn't purchased my broken luggage from them.  "You should contact the seller", sniffed one woman.  I bought the luggage years ago on ebags, SO not helpful. I also had a final sale bag I'd bought online that wouldn't close.  No one would help.  I found E Vincent, the Luggage Guru.  Not only did he fix both bags, when I commented that I often traveled and hated my heavy luggage, he showed me a lightweight antler liquis model.  I am in love with this bag!  It made traveling, which I used to dread, a joy!  This luggage is as light as air and has the swivel wheels so it rotates quickly when it is being pulled down an aisle.  And he gave me a great price.  I just went back last week to pick up a larger suitcase in that line for upcoming trips to Europe.  

They really are Luggage Gurus at E Vincent, and the personal and friendly service, knowledge and recommendations of the right luggage can't be beat.  Thank you so much E Vincent Luggage!"